RETAINERS ARE NON-REFUNDABLE.
CANCELATIONS MADE AT ANY TIME ARE STILL NON-REFUNDABLE.
When you book a session, you are entering into a contract, and are obligated to fulfill your commitment just as I am. Options to reschedule sessions are available if it falls within the policies of rescheduling and pending availability. If you paid your balance on the first of the month and need to cancel your shoot, you are not entitled to any refund, and subject to unavailability for rescheduling AND new retainer fees.